Shipping & Returns



Standard shipping is by registered airmail and is FREE WORLDWIDE



  1. How long will it take to receive my order?
  2. Can I track my order?
  3. Can I request express mail?
  4. I placed my order. When will I receive confirmation?



  1. How long will it take to receive my order?

    Shipping is by registered airmail, except for Canada and Chile, see below. We usually ship the same day if the order is received before 6am (Thai time) or the next business day. It takes one day for your order to reach the international airport in Bangkok. It is then queued. Only express shipping departs on the soonest available flight. If you want express shipping then you have to pay for it. Approximate shipping times: UK, New Zealand, Greece, Australia & USA 14 to 24 days. Russia can be very fast or very slow. It seems to depend on their customs clearance. Japan, Sweden, Norway and Denmark are very quick, about 6 days. Gibraltar is very slow. Please note that you must sign for your order. If you are not home when your postal service attempts to deliver then they will leave a notice in your mail box advising that you must pick up your parcel in person.

    Canada: Shipping to Canada is by Fedex only because Canada has a very slow mail service and does not track incoming registered mail. For most orders (less than 500g) you will need to pay 1350 Thai Baht. Fedex rates vary according to fuel surcharges. Accordingly we will refund any amount that you pay in excess of FedEx charges. Alternatively we suggest using a mailbox service in the USA like The Mailbox

    Chile: Shipping to Chile is also by Fedex only. For most orders (less than 500g) you will need to pay 2000 Thai Baht. Fedex rates vary according to fuel surcharges. Accordingly we will refund any amount that you pay in excess of FedEx charges.

  2. Can I track my order?

    We ship by registered airmail. Many countries, like the New Zealand, Japan, and most EU countries, enable tracking of inbound registered mail, so you will have full tracking to your door. Others, for example, the Netherlands and Australia do not, so tracking will cease at the outbound section of Bangkok international airport. Shipments to the UK and USA usually show full tracking. Ireland will show full tracking if the package flies direct to Ireland, or if it goes via the UK it will only show as arrived in GBLALA (international mail centre UK). Tracking information for many countries is available at Thai Post also 17 Track, TrackItOnline and for US customers PackageTrackR

  3. Can I request express mail?

    Yes we can ship by FedEx or EMS. You must pay for this service. It is NOT free. FedEX is cheaper than EMS. Please email us if you would like prices for these options.

    FedEx International Priority Approximate Shipping Costs
    Weight(kg) Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
    0.5 838 1070 1082 1105 1295 1463 1656 1995

    The FedEX Zoning Rates can be downloaded here.
    All prices are in Thai Baht and are subject to change without notice.

    As an example, if the customer is in the UK and wishes to calculate shipping by FedEx then lookup "United Kingdom" in the zoning rate table and you will see that the UK is Zone F. A single order will weigh less than 0.5kg so the shipping cost will be 1363 Thai Baht.


  4. I placed my order. When will I receive confirmation?

    We usually ship within one business day of receiving your order. A confirmation email is sent at that time. If you have not received it then please check your spam folder as email from Asia is often treated as spam. Please email us directly if you have not received your confirmation. Do not use the message box on the contact page. Email details are on the contact page.




Return Policy



  1. We want you to be completely satisfied with your purchase from LiteTek. If for any reason you are unhappy, please contact us.
  2. You may return all products within 30 days of delivery.
  3. We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order. Should you have any questions about the status of your refund, your return or your account, please feel free to contact us
  4. At this time, LiteTek cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to LiteTek. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.



website security